It is very difficult for us to find out what happened on the day of your tour whether you even asked for a vegetarian lunch, something that we always ask people to notify us of at the time of booking. As we are unable to find your name in our system, as the only other Kevin we had booked in the past 3 months was quite surprised when i contacted him trying to find a resolution to your comments, and him and his partner had a great time.Īnyway as you so wisely decided not to mention any of these insightful comments to a member of our staff, or your hotel rep, on the day of the tour or days shortly after.
