They never asked for that during verification like other sites do. I told them that i would send a selfie with me holding my ID to prove i was me. Someone had been using my info to make accounts. They also said something about chargebacks on other accounts in my name?those could not have been me because i didnt know about them until after those were made. But when I tried to explain they said their decision was final. But my husband also plays and our emails are linked to me. And sent me an email accusing me of multiple accounts. I got several emails apologizing for the delay and then a few days later I went in to play and my account was deactivated! I had over $1,000 in my Sweeps account. My problem is that I requested my redemption went through all required steps submitted everything asked and waited. They have given me several Sweeps bonuses that I have truly enjoyed. Well this is kind of long story, but in short I have been playing Chumba for a little while now and have invested quite a bit of time and money now.
